Refund policy

All sales are final. We do not accept returns or exchanges because of a change of mind or dissatisfaction with a mixed assortment that matches the product listing.

Please review the product’s condition, approximate quantity and assortment details before purchasing. Photos may show representative inventory.

If we send the wrong product, the shipment materially differs from its listing, or your order is damaged in transit, contact us promptly. We review these issues individually to determine an appropriate resolution.

Call or text 937-672-1143 and ask for Angus. Include your order number, a description of the problem and supporting photos. For freight damage or missing pallets, photograph the shipment and note visible damage or shortages on the delivery receipt before signing when possible. Retain the packaging while the issue is reviewed.

Contact us before sending merchandise back. This policy does not limit rights or remedies that cannot legally be excluded.